Q wearable display
Ambient wearable display allows users to discreetly track incoming phone calls, emails and texts, while minimizing disruptions.
Our team performed extensive market research to understand the existing space of similar wearable products (and their ratings on Amazon.com). We felt that most wearable communication devices tried to cram all the functionality of a smart phone into a smaller form factor, and we felt this was the wrong approach. (Apparently users agreed, because the ratings were consistently low).
We interviewed adults of a range of ages and professions to understand how they currently check for incoming communications, and what are some of their struggles with keeping on top of their messages and calls.
We performed an anonymous internet survey to understand the devices users currently own (cell phones, etc.) and when and how they check them for incoming communications in different situations.
We distilled our findings from our user research into personas in part by mapping traits across two axes of common user needs (need for focus and desire for discreetness). We created personas from salient features of users falling into each of the quadrants from our mapping.
- Focus – Preserve focus without missing important calls or texts.
- Discreetness – Discreetly check for incoming communications.
Sketching & Ideation
Wires + mocks
Channels – Users can map incoming communications to one or more channels.
Temporal Info – Visual cues identify when communications were received.
Incoming communications are depicted as fine lines. Up to three channels are shown in separate sections. Repeat contacts are represented as squiggles in a communication line. Time of communication is indicated by horizontal location of a line.
Incoming communications are depicted as arcs floating out from the center of the watch face. Up to four channels, one per quadrant. Repeat contacts are indicated by bold lines. Time of communication is indicated by distance of an arc from the center. Bevel rotation adjusts time window.
Smartphone app provides setup and customization. The user interface leverages natural mappings to channels on the wearable display.
We prototyped our product in a bracelet form by making a plastic removable wrist band with velcro to hold different mock “screens” for both watch and bracelet simulations.
For the first iteration of our physical prototype, we performed an expert walk-through with our colleagues.
We tested our prototype by having users glance at the displays and interpret the information within different scenarios. We collected quantitative data by timing glances and grading accuracy. We captured nominal and qualitative data with a post-test survey and interview.