Q wearable display

Q wearable display

Ambient wearable display allows users to discreetly track incoming phone calls, emails and texts, while minimizing disruptions.

 

The Process

 

UX Research

  • Market Research

    Our team performed extensive market research to understand the existing space of similar wearable products (and their ratings on Amazon.com). We felt that most wearable communication devices tried to cram all the functionality of a smart phone into a smaller form factor, and we felt this was the wrong approach. (Apparently users agreed, because the ratings were consistently low).

  • Interviews

    We interviewed adults of a range of ages and professions to understand how they currently check for incoming communications, and what are some of their struggles with keeping on top of their messages and calls.

  • Surveys

    We performed an anonymous internet survey to understand the devices users currently own (cell phones, etc.) and when and how they check them for incoming communications in different situations.

  • Personas

    We distilled our findings from our user research into personas in part by mapping traits across two axes of common user needs (need for focus and desire for discreetness). We created personas from salient features of users falling into each of the quadrants from our mapping.

Design

  • Design requirements

    • Focus – Preserve focus without missing important calls or texts.
    • Discreetness – Discreetly check for incoming communications.
  • Storyboards

    storyboard 1

  • Sketching & Ideation

    ideation sketches

  • Wires + mocks

     
    Channels – Users can map incoming communications to one or more channels.
    Temporal Info – Visual cues identify when communications were received.

    Form factors
    bracelet with graphic display (parallel lines)

    Bracelet

    Incoming communications are depicted as fine lines. Up to three channels are shown in separate sections. Repeat contacts are represented as squiggles in a communication line. Time of communication is indicated by horizontal location of a line.

    watch face screen

    Watch

    Incoming communications are depicted as arcs floating out from the center of the watch face. Up to four channels, one per quadrant. Repeat contacts are indicated by bold lines. Time of communication is indicated by distance of an arc from the center. Bevel rotation adjusts time window.

    spinner ring with lines

    Ring

    Incoming levels of communications are depicted by lines. Up to three channels are separated into ring sections. Ring surface spins to utilize entire surface area. Time of communication indicated by color intensity (fades over time).

  • Companion App

    Smartphone app provides setup and customization. The user interface leverages natural mappings to channels on the wearable display.

    q5

     

    q6-305x212
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  • Prototyping

    We prototyped our product in a bracelet form by making a plastic removable wrist band with velcro to hold different mock “screens” for both watch and bracelet simulations.

Validation

  • Expert Walk-Through

    For the first iteration of our physical prototype, we performed an expert walk-through with our colleagues.

  • User Testing

    We tested our prototype by having users glance at the displays and interpret the information within different scenarios. We collected quantitative data by timing glances and grading accuracy. We captured nominal and qualitative data with a post-test survey and interview.